I have been asked by one of my users about an issue he is having trying to export 2D images of an 3D model in Acrobat 8 Pro on a PC running Windows XP Pro.

I've looked at the preferences, tried various permutations of the preferred render and legacy hardware setting, and tried increasing the quality of the JPEG and PNG settings in the Output options: none of these produce satisfactory results - it gives muddy lines, poor anti-aliasing and a generally worse appearance than I can get by doing a print screen.

Is this just a limitation of the version of Acrobat being used, which might improve with version 9, or does anyone have any tips on what to look at to rectify the situation?

If it is any help, someone else who took a look at it thought that the output seemed to be not using the DirectX9 even when it was set - could it just be that the hardware/ video card isn't up to it?

Please excuse the possible use of confusing or incorrect terms - I'm a 2D not a 3D person by experience, so I've not got a lot to go on: any help gratefully received!