Yet another issue. My scanner, Epson 4870, is not in the import section in CS4. It's there for CS3. Instead I get a basic low tech wia option - which is ,well, too low tech for any practical use.

Does CS4 see your scanners?

The scanner will load up separately and I can still scan but it won't import into photoshop cs4.....any ideas?

Also, to report problems or ask for new features directly at Adobe, click
<http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform>

Sounds like a simple TWAIN cache issue. Have you attempted to clean out the cache in your Windows System directory and any additional references in your Local Settings/ Temp dir? Might be worth a try. also try to re-install the scanner driver, if it's not too much trouble.

Mylenium

I'll give that a go...Cheers for the tip Mylenium.

Also, see if you can scan into your Windows Photo Gallery, save and open in Photoshop from there. That's a workaround I found on the net when I was having scanner issues a few weeks back.

Mmh, but even in 64bit you should have the option to scan using WIA...

Mylenium

Many people prefer to scan outside Photoshop anyway using "Epson Scan" standalone or Silverfast, which is in the bundle.

Epson Scan gives you the same options you get in PS but doesn't tie up PS, so you can get on with other things.

There is no 64 bit TWAIN API so there will be no 64 bit TWAIN plugin.

I have the same scanner and am using PSCS4 64-bit. Here is my response from Epson tech support:

"The version of the TWAIN Driver and EPSON Scan Utility v3.04A that is installed on your PC is already Windows Vista 64-bit Edition
compatible, (epson12180.exe).

You said your scanner works stand-alone through the Epson Scan utility, then everything is working fine on our side!

Our Scanner and the software is (sic) TWAIN compliant.

Right now it looks like there is a TWAIN compliant limitation in CS4, this is not an Epson issue, it is a matter for Adobe.

If you having issues running a function in Photoshop please call Adobe.

In the mean time we are looking into it, if we find there is an issue we will ask Adobe to look in to it as well."

I, too, would prefer to scan via the import function in Photoshop rather than use the stand-along function.

Are we seeing finger-pointing in regard to solving this problem?

What recourse does the regular Photoshop user have? I understand not haveng plug-ins available which are not yet ready for 64-bit, but this Epson scan issue doesn't seem to be the same problem.

How can this be fixed?

Lynnea

Are you sure there isn't?

<http://www.twain.org/abouttwain.shtm>

Features of TWAIN Version 2.0

* Supports Linux/Unix
* Deprecates unused features
* Check scanning support
* Improved sample code
* PDF/A support
* Open source
* 64-bit
* SDMI (single document multi images)

I don't understand the problem, is there some core support that windows itself doesn't have that doesn't allow photoshop 64bit to use the scanner, or are none of the shipping scanners using TWAIN 2.0?

Or at the time Photoshop CS4 was release maybe there was no TWAIN 2.0? TWAIN 2.0 was release on Feb 22 2008