When installing photoshop CS4 for the first time i get an error, I start the setup then i select to install Photoshop with adobe bridge and when i click install the process begins and when it's almost about to finish i get the following error:

Installation Error:

An error has ocurred when installing the following components:

Adobe Photoshop CS4

Then i click the see more information of this error i get:

Adobe Bridge CS4
Error:
Error 1603. Severe error during installation.

Hope someone can help me, Thanks in advance.

Hi Danilux

you might try out the following URL's for the solution of this problem.Seems to be a Miscrosoft Installer Issue.

<http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q111019&sliceId=1>

<http://kb.adobe.com/selfservice/viewContent.do?externalId=rb_1603>

What other Adobe programs are/ were on the system? With what user privileges do you install? The message would indicate that in fact the files were installed, but the licensing system could not be established...

Mylenium

I had the same error messages as Danilux. I have vista ultimate 64 with Photoshop CS and CS3 upgrade installed. I deleted CS3 and used the CS3 removal software to remove the remaining CS3 in the registry. I went to install CS4 Extended and about 90% finished it stopped loading with the same errors. Rebooted computer and tried again and it gave me a error message of stop loading. It also told me I could not run 2 installs of the software at the same time. Called tech support and spent about 6 hours on the phone with 4 different people. We tried everything and they were at a loss. So after I hung up I looked at my registry and searched Adobe and CS3 and still found left over stuff. Some I could not remove. So I said screw it and re-formatted my hard drive and reinstalled Vista. Did all the vista updates, card drivers and such then I installed CS. Rebooted and defraged. Re-installed CS4 with no problems. Then re-installed my other software. Been running perfect since. My guess is that I borked my system myself trying to fully remove CS3.

A lot of people don't like to re-format and start fresh. But from past problems I find it a lot easier and faster to start from scratch.

@Eternal_Sunshine:
Yes the first thing i did was that but i didn't work, i went to the microsoft website and i did all 3 fixes and nothing worked.

@Mylenium:
I had CS3 Previosly installed and now i can't even install CS3 again, I'm admin.

@David E Crawford:
Wow. we are in the same case only that i'm on 32bits, i had CS3 installed and uninstall it but i get this error message, i don't have a problem formating and since that seems to be the last option i'm gonna go for it, Thanks David.

I can't seem to get past the following error when installing photoshop cs4 upgrade on xp.

Adobe CMaps CS4
Error:
Error 1603. Error 1714.The older version of Adobe CMaps CS4 cannot be removed. Contact your technical support group

I've disabled McAfee, uninstalled Google Desktop, and cleaned my registry. I do have cs2, cs3, LR1, and LR2 installed. I also looked in the knowledge base and faq, but haven't found a solution.

I the installation log files I see a number of messages like the following related to CMaps

10:43:1:468 -(Adobe)- -*-*-*-*-*-*-*-*-*-*-*-*- BEGIN - Adobe_9f8d2b5c97c6c0aef753b74334b03987_WP_Symbol -*-*-*-*-*-*-*-*-*-*-*-*-
10:43:1:468 -(Adobe)- Checking local file: C:\Program Files\Common Files\Adobe\TypeSupport\CMaps\WP-Symbol
10:43:1:468 -(Adobe)- No local copy available
10:43:1:468 -(Adobe)- -*-*-*-*-*-*-*-*-*-*-*-*- END - Adobe_9f8d2b5c97c6c0aef753b74334b03987_WP_Symbol -*-*-*-*-*-*-*-*-*-*-*-*-
Any advice would be appreciated.

Thanks,
John

@David: sounds like another tool never finished installing. Some programs that require a restart after install will finish their installs using a registry key, but obviously this sometimes fails. could be something as trivial as an Updater for a virus scanner or something. Anyway, since you have nuked your system and could resolve the issue, no need to add more fluff to the discussion from my end... ;-)

@John: Manually removing registry entries is not advised. It will definitely render your licensing system defunct and in addition may lock up files, which is probably what you are experiencing. You should uninstall your broken install of CS4 via "Add or Remove Programs" again. This should reset all config data and only leave "released" files in place. On a whim, you could try to unregister your installer packages using the CS4 clean utility, then manually remove the CMaps directory. This also applies to the CS3 install, as CMaps is a shared component found in Program Files/Common Files/Adobe. Attempting another install after that should get you up and running.

@Danilux: Could you provide the last few lines from the install log like John did? this might help. I'm still not feeling this magic tingling in my left toe and have no idea what could cause your error.

Mylenium

Hi Mylenium,

Thanks for your suggestions. I ended up uninstalling CS2 and old versions of 1.x LR. I also ran the repair option using the CS3 installation cd.

After that I was able to install CS4.

Thanks,
John

Hi Mylenium,
Thanks for the info. I did shut everything off like defender, fire wall and such before the install. However, I did not check Task Manager to ensure they were not running behind the scenes. But life is good once again and CS4 runs perfect. Thanks for responding.

@Mylenium:
Hi, sorry i can't provide that error cause i re-formatted the hd and reinstall xp, and now cs4 runs without a problem. thanks.